Frequently Asked Questions

Everything you need to know about our premium bottled flavors.

How should I store my 'Bottle of' products after opening?

To maintain peak freshness and flavor, we recommend refrigerating all products after opening and consuming them within the timeframe indicated on the label.

What is your shipping policy for perishable items?

We use insulated packaging and express shipping to ensure your order arrives in perfect condition. Orders are typically processed within 24-48 hours, Monday through Wednesday.

Are your ingredients organic and sustainably sourced?

Yes, we prioritize working with local farmers who practice sustainable agriculture. Each bottle contains high-quality, non-GMO ingredients with no artificial preservatives.

What should I do if my bottle arrives damaged?

If your order is damaged during transit, please take a photo of the item and contact our support team within 48 hours for a full replacement or refund.

Do you offer subscription options for regular deliveries?

Absolutely! You can choose our 'Subscribe & Save' option on any product page to receive a 15% discount and have your favorite flavors delivered every 30 or 60 days.

Are your products suitable for specific dietary restrictions?

Most of our products are gluten-free and vegan-friendly. Detailed allergen information and full ingredient lists are available on each individual product page.